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Frequently Asked Questions
What makes you better than other production companies?
What kind of equipment do you use?
Who are your biggest clients?
Can I get a refund on the deposit? Why or why not?
What does 'non-refundable deposit' mean?
How much is the rebooking fee?
What if I'm late for the shoot?
What if the shooting extends beyond the planned duration?
What does 'shooting time' refer to, and when does it commence?
Is travel and break time part of the shooting time?
Can I reschedule a shoot in case of an emergency?
When is the second payment due?
What types of payment do you accept?
Do you produce commercials as well?
How long have you been creating music videos?
What is your booking and production process?
How do you estimate the cost of a music video?
How can I make the full payment before receiving the product and how can I be sure everything will turn out well?
When do you start editing?
How long does it take to complete editing?
What if I need my video edited faster?
How many rounds of revisions do you offer?
What if I'm not satisfied with the final product?
Are costs for models and studios included in your package prices?
Why can't I download my video from my phone?
How long is my video available for download?
What if I failed to download my video on time, and it's been deleted?
